| Customer Relationship Management, CRM, is one of the fastest-growing concepts in information technology today. Implementing CRM enables enterprises to improve customer service levels, enhance customer loyalty and retention, reduce margin erosion and increase profitability.
We help companies take advantage of this exciting technology using GoldMine Business Contact Manager as well as other products that may fit your needs. This allows us to go beyond the basic CRM package to build a more extensive application that enables you to monitor all business activities to take advantage of events sooner and plan better.
Your CRM application will be a turn-key package that will be up and running the first day. We can also perform the data conversion to assure a smooth transition. As your company grows and develops, we will be there to administer and maintain your system for peak effectiveness. Your employees will be more productive and your sales will see the results.
We also offer Do Not Call management to help you take advantage of e-mail marketing plans. We will set up “blast” marketing plans that include consideration for do-not-call issues for e-mail, phone, fax and mail.
At ClientTrax, we are your client information experts!
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